Renterz is a fully functional app that gives you an end-to-end management solution for handling the listing of your property, whether you’re renting, selling, or buying. We give you full control and put the successful completion of your property at your fingertips, saving you time and money.

Renterz is the new way to buy, sell and rent your home without the need for estate agent fees, but with all the professional guidance you could need. A proven framework offering a new ecosystem of property management for you and your home.

The Renterz platform is instant, so any changes you make to your listing, including adding a new listing, appears straight away. So, there’s no time wasted in marketing your property and getting people to view it. On other platforms, this can take over 24 hours. We pride ourselves on our efficiency.

This is only so we can get in touch with potential buyers or tenants. Your data is not shared, and we never contact you for marketing purposes.

No. All payment is done through PayPal or Google Pay; we never have access to your details, and we don’t store them anywhere.

No, our phone number is not a premium rate number. By calling us, it will cost you that same as a geographical landline number. Renterz will never sell or share your details with any third parties. Your information is secure with us.

We take your information security very seriously and would never intentionally put your account at risk. Our website is protected by the SSL Certificate, and our App server on Amazon is of the highest security.

We always recommend choosing a strong password for your account. Even though we encrypt passwords on our server, a weak account could be compromised, just with any other website.

Your property remains on the platform until it is either sold or rented. Your property stays active on Renterz for as long as it takes to complete, with no extra or hidden charges for a longer listing.

You will receive information related to your listing through the notifications of the app. Never again do you have to worry about missing an email or client notification, you can manage your listing from the palm of your hand, anytime and anywhere.

Renterz is a London-based property management app, covering Greater London. Future expansion includes branching out to other areas.

It couldn’t be easier to arrange a viewing through the Renterz app. You will receive a notification through the app and then you will be shown your task section. This is where you accept, reject or re-schedule a viewing. That’s all it takes to be in complete control of your property listing.

If you are on the paid package, our highly qualified and professional agents will handle this for you.

Yes, if you are a landlord and you want to do your own referencing, you can do this separately to the Renterz app.

To get as many views to your property as possible, your listing will be published on the Renterz platform, Zoopla, Rightmove and Prime Location.

One of the major benefits of working with Renterz is that we are open 24/7, so you will always be able to access advice from our professional, expert agents.

You are in control of your listing, so if you no longer wish to list your property, you can simply remove it with no fines or impact to you.

There are no hidden charges with the Renterz app. We are completely transparent with our pricing and don’t catch you out with any additional fees. What you sign up for is what you get.

Yes, you can list your property with as many agents as you wish. Our goal is to support you to complete on your property. Plus, we like the competition.

No, private homeowners cannot list their property with online platforms. However, if you speak to one of our advisers, they can guide you through the process and list it on your behalf.

For your security, we require some forms of ID to verify you. To find out more about what ID is needed to list properties with Renterz, please see our Documents Required section.

If you have taken out the paid package. Renterz will conduct viewings on your behalf. We will send a professional, certified agent to complete this for you.

Renterz is a completely new way to list your property for sale or rent. We are solely an online platform, meaning that you don’t get landed with additional fees that you may get with a high-street agency.

You are in complete control of you listing and viewings with everything you need a finger tap away with our convenient and easy-to-use app. Think of Renterz as the Uber of the real estate world.

If you’re on the free package, you will need to take the pictures yourself or purchase it as an add on feature through Renterz.

Yes, if you are on the paid package, we will take this task on for you. Complete with live view to help save time and only attract interested buyers or tenants. This will be like virtually viewing the property so potential buyers or renters can view the property in detail before making an appointment.

Energy Performance Certificates (EPCs) are a legal requirement for anyone that is looking to sell or rent their property. If you do not currently have one, we can offer an EPC for your property for just £49 (excl. VAT). Speak to one of our advisors to do this for you.

Whilst this is not a compulsory requirement, if you do want a sign for your house, you can have one.

If you have any questions or concerns, get in touch with our friendly and helpful team, available all throughout the day for you. Call us or email

Yes, Renterz is an end-to-end management platform, so if you require property management, we offer a fully integrated service through our app to keep you in complete control, without the headache.

If you do encounter a technical problem whilst using Renterz, let our support team know and they will be able to resolve the issue quickly for you. Get in touch

We undertake full reference checks including employment reference, previous tenancy reference, a right to rent check, a full credit check, ensure the tenant is cleared of all satisfied and unsatisfied CCJs, clear of bankruptcies and that they can indeed be found at the current address, previous address match and no undisclosed addresses.

As well as this, we do a salary and bank statement check so you can be rest assured knowing that all the correct checks have been taken.

Renterz is based in Richmond, London.

There are absolutely no hidden fees or charges, and this includes if you wish to delete and relist your property.

Your fees will cover an ECP, gas certificate, photography, virtual tour, floor planning and conducting of viewings.

We offer a range of packages, and any fees depending on which package you are on. If you wish to discuss which package is best for you, get in touch with the team and they will gladly help you.

To make the process as streamlined as possible, we have three different packages on offer. Each one offers something different with differing fees, so the letting fees depend on which package you are on. If you wish to discuss our package fees, get in touch with the team and talk about which option is best for you.

In the unlikely event that your property lays dormant on the market longer than expected, we will help you review your options. We undertake a full marketing review of your property every 28 days and look at feedback from previous appointments and evaluate ways to boost your viewings; we will also revaluate the local market including details of what is selling in the area.

If, after six months, you are still not successful, we will refund you 50% of your fees. We would also advise that you have professional photographs taken, a virtual tour, a gas certificate, EPC and the design of a floor plan to maximise your chances of selling or letting your property.

No, you would not. Renterz will help you to achieve the best possible price for your property, whether you are selling or renting. Renterz is designed to generate more interest from buyers and tenants and so creates more competitive pricing. We are transparent with our pricing and judge our success based on achieving the top price for our customers in a transparent way.

Absolutely. There are no limitations to joining Renterz.